If your appointment for a workspace check or address verification is already booked, log in to your talent profile a few minutes before the scheduled appointment.
The conversation will take place via Microsoft Teams. The button to join can be found in the second to last step of the account verification process and for address verifications in your account under “Address(es).” It will be activated 30 minutes before your appointment.
Please use Google Chrome or Microsoft Edge on your PC or laptop to avoid technical problems. Remember to allow Teams access to your webcam and microphone.
If there are technical issues during a verification appointment and no call can be established, your verification manager will contact you via your internal mailbox or by phone using the number you provided. Please make sure to enter an active phone number in your profile where you can be reached!
You can also carry out the typical troubleshooting steps for Microsoft Teams in the meantime. In many cases, it helps to check the required permissions and clear your cache and cookies. When clearing cookies, make sure to select the time range "All Time", then reload the page afterward.
If you find yourself waiting for a long time and the verification manager does not contact you, please check the time zone of your appointment.
If you have any questions, you can of course contact our Talent Support at any time. You can find more information here: What is Talent Support and how can I reach it?