How exactly does my onboarding manager contact me at the scheduled time?

If your appointment for an onboarding or address verification is already booked, log in to your talent profile a few minutes before the scheduled appointment.

The conversation will take place via Microsoft Teams. The button to join can be found in the last step of the onboarding process, “Your onboarding call” and for address verifications in your account under “Address(es).” It will be activated 30 minutes before your appointment.

Please use Google Chrome or Microsoft Edge on your PC or laptop to avoid technical problems. Remember to allow Teams access to your webcam and microphone.

If there are technical issues during an onboarding call and no call can be established, your onboarding manager will contact you via your internal mailbox or by phone using the number you provided. Please make sure to enter an active phone number in your profile where you can be reached!

If you find yourself waiting for a long time and the onboarding manager does not contact you, please check the time zone of your appointment.

If you have any questions, you can of course contact our Talent Support at any time. You can find more information here: What is Talent Support and how can I reach it?