How does the registration and verification process work at yoummday?
To work on the yoummday platform, you must first create a Talent account and complete the verification process. The entire process takes place online and usually consists of just a few simple steps, which are explained below.
Quick Navigation - click on the relevant step to jump straight to it:
2. Discover currently available projects
3. Specify your language skills and work experience
4. Enter your contact details and address(es)
5. Book and participate in a workspace check
7. Complete your profile and apply to more projects
1. Create your account
Register at join.yoummday.com using:
- Your name
- Your email address
- A password of your choice
- Your country of residence
When registering, select the country where your billing address is located, meaning the country in which you are registered as a freelancer.
Please note: The billing country cannot be changed later. If you select the wrong country or move permanently to another country in the future, a new account must be created.
After registration, you will receive a confirmation email to activate your account.
2. Discover currently available projects
Next, you’ll get your first look at the projects you can apply for. Browse through them and apply for the project that interests you the most.
At the top, you’ll find the projects for which you still have the most time before the sourcing deadline. Click the button below to view more details about each assignment.
At the very bottom, you’ll have the option to send a cover letter to our recruiting team - this way you've successfully taken the first step toward getting started on a project. But remember: Your application isn't complete until you've finished the verification process!
If your profile is particularly interesting, the recruiters might contact you even before you complete your onboarding.
Don't worry: As soon as your account is fully activated, you'll be able to apply for more projects, if you want to work in more than one!
3. Specify your language skills and work experience
In the next two steps, you can enter your initial, key profile information:
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Your language skills
At the top, you’ll find the languages currently in highest demand. Alternatively, you can select the relevant languages from the drop-down menu. Then enter your own assessment of your language proficiency - no certificates are required.
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Your work experience up to now
Indicate the industries you’ve worked in so far, whether you’ve ever worked in the customer experience field, and what types of projects you’re interested in.
The information you provide here will be visible to the recruiting team when you apply for projects. Once the verification process is complete, you can add additional details, such as voice samples for the languages you speak. Doing so you can directly increase your chances of being selected for projects.
4. Enter your contact details and address(es)
First, please provide us with your full name, a phone number where we can reach you in case of issues or for recruitment interviews, and your time zone for scheduling appointments on our platform.
Next, you can provide us with your address(es). There are two types of addresses on our platform: the location where you are registered as a business owner and the location from which you actually work.
1) Your billing address:
The billing address is the address to which invoices or credit memos are issued, as well as the location of your business.
It determines which tax and data protection regulations apply to you—depending on the legal requirements of your country.
Please note: The country associated with this address cannot be changed later.
Make sure the selected country matches the country where you are registered as a freelancer or where your business is located!
If you’re moving to another country for an extended period, please let us know proactively so we can check whether the country in your billing address needs to be updated to avoid a soft lock.
2) Your work address:
In addition to your billing address, your work address is the location where you provide your services - in other words, your workplace.
It does not have to match your billing address. The country can also be different. The country where you work affects the data protection regulations that apply to you—this is also one of the reasons why our clients sometimes offer different rates for EU and non-EU countries.
Depending on the project, it may be possible to provide services from multiple work addresses. However, each of these work addresses must be known and verified.
For your first workplace check, you should be at a work address within the country of billing.
If you work on an EU project, you may only provide services for that customer from other EU countries.
Additional project-specific restrictions or verification processes may apply. If anything is unclear, please contact your project's designated contact person.
5. Book and participate in a workspace check
Once your profile and documents are complete, you can schedule your first workspace appointment. It takes place online via Microsoft Teams. Simply select the language, date, and time that suit you best.
The requirements for working with clients can be broadly divided into spatial and technical requirements:
|
Workspace requirements |
Technical requirements |
| Separate workspace with a door | Wired devices (headset, mouse, and keyboard) |
| No other people in the room | Webcam with sufficient quality for document verification |
| Your screen must not be visible to others | A computer running a current operating system (Windows, macOS, or Linux) |
| Stable and secure internet connection | |
| Mobile device with the yoummday app installed |
You can review all requirements at any time in the General and Special Confidentiality Agreements.
Your verification manager will check that you meet these requirements during the approximately 15-minute appointment. At the end, he or she will ask you to share your current location via the yoummday app - this will successfully verify your first work address.
By registering on the platform, you confirm your agreement to comply with these workspace and technical requirements.
6. Finish your identity check
You now have two months to complete your identity verification. To do so, either click directly on the button or use the link that was sent to you via email.
Identity verification is the final step before your account is fully activated. You’ll be guided through the process step by step:
- Verify and submit your personal information
This includes your name, date of birth, and address. Some of the fields are pre-filled, and your email address cannot be changed manually.
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Verify your information
Using a QR code and your cell phone, select a valid ID document for your country, upload a photo of it, and then take a live photo of your face to confirm that it is your ID.
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Verifying your billing address
Here, too, you’ll see several documents valid in your country listed in a dropdown menu. Select one of them and upload one or more files for verification.
For German talents, you’ll also need to upload a valid business license at this stage.
Why do we require this identity check?
The validation of your information is an important part of the verification process. It helps us verify that you are indeed who you say you are and that you meet our platform's compliance requirements.
This step protects both you and our clients and is one of the most important requirements for successfully completing onboarding.
7. Complete your profile and apply to more projects
Once you’ve successfully completed the onboarding process, your account will be activated. After that, you can:
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Continue filling out your profile
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Apply for other available projects
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Participate in training sessions
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Start working on the platform.
Since time is limited during the onboarding session, we also offer a voluntary live webinar every Monday at 5:00 p.m. (CET) - except on German holidays. During this webinar, we’ll explain the entire platform, including all its features and sections.
After successfully completing onboarding, you’ll find the link to the webinar on the Talent Platform in the “Workplace” section under “News.”
If you encounter any issues during registration or onboarding, the Talent Support Team is happy to assist you.