Please note: Your name can only be changed if:
- You have legally changed your name through an official authority, or
- The name on the platform does not match the name shown on your identification document.
Changes outside of these situations are not possible.
Where is my name displayed and what is it used for?
Your name is primarily used for identification and personal communication.
It is visible to onboarding managers, recruiters, and clients, and is also used when generating documents and granting system access.
A name change therefore affects:
- The name shown on invoices and billing documents
- The account holder name associated with your profile
Please contact support in good time so that your name can be updated before the next invoice generation or payout.
Retroactive changes are not possible.
How can I change my name?
1. Check your currently stored ID document
First, verify whether the correct name is already shown on the identification document currently stored in your account and whether the document is still valid (for example, in cases of spelling mistakes or missing middle names).
You can find your verification document by clicking your profile picture in the top-right corner and navigating to Account → Documents.
Upload an updated ID document
If your name has changed, upload a currently valid identification document in the Documents section.
You can upload the file either by:
- Drag and drop, or
- Clicking "Choose file or drag it here"
3. Contact Talent Support
After uploading the document, contact Talent Support and tell them the exact spelling of the name you would like to have displayed in your account.
Please use Latin letters when providing the name.
4. Verification and processing
After your request has been reviewed successfully, your name will be updated.
If additional information or documents are required, the support team will contact you.
5. Your new name will be active
Once approved, your new name will be shown on the platform.
From that point onward:
-
- New documents and system accesses will be created using the updated name.
- Payouts will be made using the new name, unless you have specified a different account holder.
What if a payout is due soon?
If you request the change shortly before a payout and the payment also needs to go to a different name, you can enter the new name yourself as an alternative account holder.
For more information, see: "How do I add my bank details?"
Important: Any name entered in the "alternative account holder" field will always override the regular account holder name (your own name).