--- title: How does a Talent use the yoummday webphone? description: A short guide to taking call with our in-house phone software --- [Skip to content](https://helpdesk.yoummday.com/en/help-center/how-do-an-talent-use-the-yoummday-webphone#main-content) - [English](https://helpdesk.yoummday.com/en/help-center/how-do-an-talent-use-the-yoummday-webphone) - [Deutsch](https://helpdesk.yoummday.com/de/help-center/wie-telefoniert-ein-talent-mit-dem-yoummday-webphone) English Show submenu for translations ![yoummday logo white-300 (1).png\]](https://helpdesk.yoummday.com/hs-fs/hubfs/yoummday%20logo%20white-300%20(1).png?height=16&name=yoummday%20logo%20white-300%20(1).png) Open main navigation Close main navigation - - [English](https://helpdesk.yoummday.com/en/help-center/how-do-an-talent-use-the-yoummday-webphone) - [Deutsch](https://helpdesk.yoummday.com/de/help-center/wie-telefoniert-ein-talent-mit-dem-yoummday-webphone) English Show submenu for translations - [Login](https://manage.yoummday.com/) [Login](https://manage.yoummday.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [yoummday Help-Center](https://helpdesk.yoummday.com/en/help-center?hsLang=en) 2. [Talents](https://helpdesk.yoummday.com/en/help-center/talents?hsLang=en) # How does a Talent use the yoummday webphone? ## A short guide to taking call with our in-house phone software   ``` Training documentation for a Talent: ``` After you have registered with yoummday and got accepted by your first client, you naturally want to make a phone call. With our yoummday webphone you can do that easily inside your browser. You don't need any other program for it.  First make sure that you are logged in at [https://talent.yoummday.com](https://talent.yoummday.com). You will find the webphone itself in a separate frame at the top of every page:  ![](https://helpdesk.yoummday.com/hubfs/undefined-Nov-02-2022-10-20-33-9342-AM.png)   Please make sure that your phone is set to Webphone and not Softphone:  ![](https://helpdesk.yoummday.com/hubfs/undefined-Nov-02-2022-10-20-40-2358-AM.png)   Now activate the project for which you want to take calls by clicking on the hand symbol:  ![](https://helpdesk.yoummday.com/hubfs/undefined-Nov-02-2022-10-20-48-1284-AM.png)   As soon as you activate your phone by clicking on the button , you will start receiving calls:  ![Ein Bild, das Text enthält. Automatisch generierte Beschreibung](https://helpdesk.yoummday.com/hubfs/undefined-Nov-02-2022-10-21-05-2425-AM.png)   Once a customer calls, you still have to answer the manually. After accepting you are connected and you can start your service consultation:  ![Ein Bild, das Text enthält. Automatisch generierte Beschreibung](https://helpdesk.yoummday.com/hubfs/undefined-Nov-02-2022-10-21-11-5203-AM.png) ![Ein Bild, das Text enthält. Automatisch generierte Beschreibung](https://helpdesk.yoummday.com/hubfs/undefined-Nov-02-2022-10-21-16-2318-AM.png)   We wish you the best of luck with your first calls! - [Frequently Asked Questions (FAQs)](https://helpdesk.yoummday.com/en/help-center/frequently-asked-questions-faqs?hsLang=en#main-content) - [Export Call Notes](https://helpdesk.yoummday.com/en/help-center/frequently-asked-questions-faqs?hsLang=en#export-call-notes) - [Permanent Employees](https://helpdesk.yoummday.com/en/help-center/frequently-asked-questions-faqs?hsLang=en#permanent-employees) - [edYOUcation](https://helpdesk.yoummday.com/en/help-center/edyoucation?hsLang=en) - [First Steps](https://helpdesk.yoummday.com/en/help-center/first-steps?hsLang=en#main-content) - [Manage contact status](https://helpdesk.yoummday.com/en/help-center/first-steps?hsLang=en#manage-contact-status) - [Finance](https://helpdesk.yoummday.com/en/help-center/first-steps?hsLang=en#finance) - [Talent Topics](https://helpdesk.yoummday.com/en/help-center/first-steps?hsLang=en#talent-topics) - [Date protection & Contracting](https://helpdesk.yoummday.com/en/help-center/first-steps?hsLang=en#date-protection-contracting) - [General](https://helpdesk.yoummday.com/en/help-center/general?hsLang=en) - [Integrations](https://helpdesk.yoummday.com/en/help-center/integrations?hsLang=en#main-content) - [HubSpot](https://helpdesk.yoummday.com/en/help-center/integrations?hsLang=en#hubspot) - [Settings](https://helpdesk.yoummday.com/en/help-center/settings?hsLang=en) - [Talents](https://helpdesk.yoummday.com/en/help-center/talents?hsLang=en#main-content) - [Call Processing](https://helpdesk.yoummday.com/en/help-center/talents?hsLang=en#call-processing) - [Talent Help Center](https://helpdesk.yoummday.com/en/help-center/talent-help-center?hsLang=en) - [Contact List](https://helpdesk.yoummday.com/en/help-center/contact-list?hsLang=en#main-content) - [Contact View](https://helpdesk.yoummday.com/en/help-center/contact-list?hsLang=en#contact-view) - [Scheduling](https://helpdesk.yoummday.com/en/help-center/scheduling?hsLang=en#main-content) - [Create a schedule](https://helpdesk.yoummday.com/en/help-center/scheduling?hsLang=en#create-a-schedule) - [Contacting yoummday](https://helpdesk.yoummday.com/en/help-center/contacting-yoummday?hsLang=en) - [Help for Selfservice Customers](https://helpdesk.yoummday.com/en/help-center/help-for-selfservice-customers?hsLang=en) [![Chill listening crop-3](https://helpdesk.yoummday.com/hs-fs/hubfs/yoummday%20logo%20black-300-2.png?width=158&height=27&name=yoummday%20logo%20black-300-2.png "Chill listening crop-3")](https://www.yoummday.com/) yoummday Help-Center Copyright © 2026, Yoummday GmbH