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Billing
1. Case: We Handle the Billing
In this case, you as the client have no tasks related to the billing process. Your only responsibility is to ensure that your account balance is regularly topped up.
How to Top Up Your Balance:
Instructions for topping up your balance go here.
2. Case: You Handle the Billing
If you choose to manage the billing process yourself, there are a few important points to keep in mind:
-
Regular Payments to Talent:
Talent payments are processed on the 18th of each month. For this to happen, billing must be completed no later than the 3rd of the month. If billing is delayed, it can only be backdated up to the 3rd to ensure timely payouts.
- Important:
If billing is completed too late or not backdated, payouts to talent will be postponed to the following month, resulting in a one-month delay.
Example of Billing Timeline:
Let’s say Company A wants to process payouts for November:
- Billing must be completed by December 3rd at the latest.
- Reason: Billing can only be backdated for a maximum of 3 days.
Consequences of Late Billing:
If backdating is missed, talent from Company A will receive their payouts in January. Therefore, it is crucial to ensure that billing is either:
- Completed on time for the same month, or
- Backdated appropriately.
This ensures that your talent receives their payouts on time.