--- title: "Assigning contact status and contact labels on yoummday: The guide for newcomers" description: "Vergeben Sie Kontaktlabel auf yoummday: Organisieren Sie Kundenkontakte mühelos. Schritt-für-Schritt-Anleitung für effektives Kontaktmanagement." --- [Skip to content](https://helpdesk.yoummday.com/en/help-center/assigning-contact-status-and-contact-labels-on-yoummday-the-guide-for-newcomers#main-content) - [English](https://helpdesk.yoummday.com/en/help-center/assigning-contact-status-and-contact-labels-on-yoummday-the-guide-for-newcomers) - [Deutsch](https://helpdesk.yoummday.com/de/help-center/wie-erstelle-ich-ein) English Show submenu for translations ![yoummday logo white-300 (1).png\]](https://helpdesk.yoummday.com/hs-fs/hubfs/yoummday%20logo%20white-300%20(1).png?height=16&name=yoummday%20logo%20white-300%20(1).png) Open main navigation Close main navigation - - [English](https://helpdesk.yoummday.com/en/help-center/assigning-contact-status-and-contact-labels-on-yoummday-the-guide-for-newcomers) - [Deutsch](https://helpdesk.yoummday.com/de/help-center/wie-erstelle-ich-ein) English Show submenu for translations - [Login](https://manage.yoummday.com/) [Login](https://manage.yoummday.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [yoummday Help-Center](https://helpdesk.yoummday.com/en/help-center?hsLang=en) 2. [First Steps](https://helpdesk.yoummday.com/en/help-center/first-steps?hsLang=en) 3. [Manage contact status](https://helpdesk.yoummday.com/en/help-center/first-steps?hsLang=en#manage-contact-status) # Assigning contact status and contact labels on yoummday: The guide for newcomers ## To keep track of your outbound customer contacts on the yoummday platform, you can assign an appropriate contact status or label at the end of each contact. --- **Step 1: Project Overview and Contact List:** You can start by selecting the contact list you'd like to assign a label in the project overview. This forms the starting point for the entire process. --- **Step 2: Conversation Guide & Call Log:** 1. Go to the "Conversation Guide & Call Log" menu: You will find all important information about your customer conversations here. 2. Scroll down: Move down the page to access additional settings. --- **Step 3: Finding the "Contact Status" Setting:** In the settings, locate the section labeled "Contact Status." This is the area where you can assign contact labels. --- **Step 4: Assigning Contact Status:** 1. Assign a Label: Use the "Label" field to choose an appropriate contact label. 2. Associate Conversation Outcome: Select the corresponding "Conversation Outcome" that aligns with the assigned label. 3. Add the Label: Click on the "+" symbol to add the label to your contact. **Important note:** Please know that existing labels can only be deactivated and not deleted. A deactivated label will not be visible to other team members. However, you can re-activate it if needed. Some examples: **![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Aug-29-2023-08-56-40-0470-AM.png?width=688&height=325&name=image-png-Aug-29-2023-08-56-40-0470-AM.png)** With these simple steps, you can effectively organize your outbound customer contacts on yoummday and effortlessly assign them the appropriate contact labels. 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