---
title: "How do I achieve a \"compliant\" status in the Security Check? (Troubleshooting)"
description: In this article, you will find all the details about the Security Checker, what it is used for, and what you can do if you encounter any issues.
---

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# How do I achieve a "compliant" status in the Security Check? (Troubleshooting)

## In this article, you'll find tips and tricks to help you achieve a "compliant" status.

 Looking for more general information? Check out: [What is the Security Checker?](https://helpdesk.yoummday.com/en/knowledge/security-checker-/-security-agent?hsLang=en)

Do you have general questions about the Security Checker? Then take a look here:[FAQ Security Checker](https://helpdesk.yoummday.com/en/knowledge/yoummday-security-checker-/faq?hsLang=en)

 Are you experiencing technical issues downloading or running the Security Checker? Then take a look here: [What can I do if downloading or running the Security Checker does not work? (Troubleshooting)](https://helpdesk.yoummday.com/en/knowledge/yoummday-security-checker-/troubleshooting?hsLang=en)

 The goal of the check is for **every listed item to be green**. 

![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Aug-10-2026-06-52-51-1699-AM.png?width=662&height=429&name=image-png-Aug-10-2026-06-52-51-1699-AM.png)

 Only then will your Security Status be displayed as **"compliant"**. 

This article refers specifically to the **Microsoft Defender** antivirus solution. If you use a different antivirus product, please consult the documentation provided by that vendor. 

 If you plan to install and use a separate antivirus solution, we recommend **not purchasing Kaspersky Antivirus**. Since the sale of Kaspersky products has been prohibited in the United States, this could conflict with future customer requirements.

[What can I do if my last compliance report is not OK or outdated?](https://helpdesk.yoummday.com/en/knowledge/yoummday-security-checker-/compliant-status#last-report)

[What can I do if my antivirus status is not OK or outdated?](https://helpdesk.yoummday.com/en/knowledge/yoummday-security-checker-/compliant-status#Anti-virus-status)

[What can I do if my antivirus signatures are not OK or outdated?](https://helpdesk.yoummday.com/en/knowledge/yoummday-security-checker-/compliant-status#signatur)

[What can I do if my operating system updates are not OK or outdated?](https://helpdesk.yoummday.com/en/knowledge/yoummday-security-checker-/compliant-status#OS)

[What can I do if my last quick scan is not OK or outdated?](https://helpdesk.yoummday.com/en/knowledge/yoummday-security-checker-/compliant-status#Quickscan)

[What can I do if my system is secure but the Security Check still fails?](https://helpdesk.yoummday.com/en/knowledge/yoummday-security-checker-/compliant-status#still-fails)

### What can I do if my last compliance report is not OK or outdated?

The check must be performed at least every 48 hours. Once this period has passed, your status will automatically change to non-compliant.

Download the file if you have not already done so.

 Search for the file named **"SecCheck"**.   
![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Mar-20-2026-05-58-48-3173-PM.png?width=288&height=45&name=image-png-Mar-20-2026-05-58-48-3173-PM.png)

1. **Double-click** the file to open and start it.
2. Click **"Send"**.
3. Optional: Enable **automatic submission**.
4. ![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Mar-20-2026-05-04-15-6136-PM.png?width=281&height=249&name=image-png-Mar-20-2026-05-04-15-6136-PM.png)

 We recommend enabling automatic submission immediately after the first launch. This saves time and helps ensure you do not forget the regular report submission. 

 **Do not rename the file after downloading it!** If you have downloaded it again, remove any number appended to the file name so it can be correctly associated with your account.   
![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Mar-20-2026-06-01-56-3949-PM.png?width=284&height=44&name=image-png-Mar-20-2026-06-01-56-3949-PM.png)

 

### What can I do if my antivirus status is not OK or outdated?

 Verify that **Microsoft Defender is enabled**: 

1. Open the **Start Menu** or press the **Windows key** and search for **"Virus & threat protection"**.  
              ![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Aug-10-2026-07-50-21-5713-AM.png?width=391&height=58&name=image-png-Aug-10-2026-07-50-21-5713-AM.png)
2. **Under "Virus & threat protection settings", click "Manage settings".   
   ![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Aug-10-2026-07-51-30-0481-AM.png?width=461&height=129&name=image-png-Aug-10-2026-07-51-30-0481-AM.png)**
3. Make sure the **Real-time protection** switch is turned **On**.   
   ![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Aug-10-2026-07-51-59-9190-AM.png?width=487&height=256&name=image-png-Aug-10-2026-07-51-59-9190-AM.png)

### What can I do if my antivirus signatures are not OK or outdated?

  Update your **Microsoft Defender signatures**: 

1. Open the **Start Menu** or press the **Windows key** and search for **"Virus & threat protection"**. 
   
   ![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Aug-10-2026-07-50-21-5713-AM.png?width=391&height=58&name=image-png-Aug-10-2026-07-50-21-5713-AM.png)
2. Click **"Protection updates"**.   
   **![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Aug-10-2026-07-55-53-6159-AM.png?width=379&height=145&name=image-png-Aug-10-2026-07-55-53-6159-AM.png)**
3. Click **"Check for updates"**.   
   ![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Aug-10-2026-07-56-48-9073-AM.png?width=323&height=166&name=image-png-Aug-10-2026-07-56-48-9073-AM.png)
4. Wait until the update process has completed successfully.   
   ![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Aug-10-2026-07-57-59-5157-AM.png?width=277&height=48&name=image-png-Aug-10-2026-07-57-59-5157-AM.png)

### What can I do if my operating system updates are not OK or outdated?

Check whether your system is fully updated and install any pending updates: 

1. Click the **Start** button or press the **Windows key** and search for **"Check for updates"**.   
   ![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Aug-10-2026-08-00-10-9291-AM.png?width=444&height=111&name=image-png-Aug-10-2026-08-00-10-9291-AM.png)
2. Click **"Check for updates"**.   
   ![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Aug-10-2026-08-00-56-9944-AM.png?width=670&height=115&name=image-png-Aug-10-2026-08-00-56-9944-AM.png)
3. If updates are available, they will be **downloaded and installed automatically**.   
   ![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Aug-10-2026-08-02-37-3479-AM.png?width=670&height=250&name=image-png-Aug-10-2026-08-02-37-3479-AM.png)
4. **Restart your PC** to complete the installation.

 Want to review your update history? You can do so from the same screen by selecting **"View update history"**. Updates are categorized into feature updates, quality updates, and driver updates. 

### What can I do if my last quick scan is not OK or outdated?

Führe einen "Quickscan" bzw. eine "Schnellüberprüfung" durch:

1. Open the **Start Menu** or press the **Windows key** and search for **"Virus & threat protection"**.   
   ![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Aug-10-2026-07-50-21-5713-AM.png?width=391&height=58&name=image-png-Aug-10-2026-07-50-21-5713-AM.png)
2. Click the **"Quick scan"** button.   
   **![](https://helpdesk.yoummday.com/hs-fs/hubfs/image-png-Aug-10-2026-08-08-31-0720-AM.png?width=313&height=204&name=image-png-Aug-10-2026-08-08-31-0720-AM.png)**
3. Alternatively, click **Scan options**, select **Quick scan**, and then click **Scan now**.

 

### What can I do if my system is secure but the Security Check still fails?

First, make sure that **all requirements for a "compliant" status are actually met**.

If everything appears correct and the Security Check still fails, create a ticket via the [Talent Support Chat](https://talent.yoummday.com/supportchat).

The support team will investigate whether the issue is related to the Security Checker itself.

- If it is a Security Checker issue, the ticket will be forwarded to the internal IT or development team.
- If not, the support team will help you achieve compliant status.

 

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