In this article we will explain what Rocket.Chat is and how you can use it to communicate with others. We will also explain how you can customize its appearance and other settings.
What is Rocket.Chat?
Rocket.Chat is our internal chat platform.
By integrating the chat into our yoummday platform, you, as a Talent, will automatically gain access to all the relevant channels as soon as you join a new project.
In the following chapters you will find step-by-step instructions on how to use this application.
Please note: At this point in time, you can only use Rocket.Chat if you have at least one active project on our platform!
As soon as you start working for a client, a Rocket.Chat account will be automatically created and you will see the chat widget in the lower right hand side of your talent.yoummday platform. Via this widget you can then navigate directly to Rocket.Chat. If you no longer have any contracts, the account will automatically be removed again after a month.
Please note: Starting from the 17th of February 2025, you can use Single Sign On (SSO) to log into Rocket.Chat. Your old login credentials will become invalid in a few weeks.
How to log in with Single Sign On (SSO)
Why are we implementing SSO? The goal of our new login method is to enhance the security of our project communication while making Rocket.Chat more convenient for you – no need to remember additional login credentials.
Step 1: Log in with SSO using YoummdayID
Step 2: Provide your yoummday Platform Credentials (email & password)
Step 3: Activate Email Two-Factor Authentication (2FA) (- currently not active, will become active 3. März 2025)
Providing the authentication code will be required with the first login with SSO, and after that sporadically to refresh the request
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Find the code in your emails
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Enter Code and click “verify”
→ You are successfully logged in with SSO.
How to set up Rocket.Chat
Open the Chat Web App via the Chat Widget:
The Chat Widget allows you to navigate to Rocket.Chat via the yoummday-platform.
- Go to the talent-platform (http://talent.yoummday.com/)
- Click on chat widget in the lower right-hand corner
- You will be redirected to Rocket.Chat (Web App)
How to customize Rocket.Chat to your individual needs
Click on your profile icon in the upper left-hand corner. From here you can access the following settings:
- Via the subsection Profil/Profile you can:
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- Change your name and add a pseudonym (intended format: <First Name> <Last-name> / <Pseudonym>)
- Example: Inna Stoyanova / Stefanie Müller
- Change your name and add a pseudonym (intended format: <First Name> <Last-name> / <Pseudonym>)
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- Change your profile picture (the default is your profile picture from the talent-platform)
- Set a status message
- Via the subsection Einstellungen/Settings you can:
- Set the language
- Customize notifications, e.g. change the notification sound
- Via the subsection Accessibility & appearance you can:
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- Activate dark mode
- Change the font size
How to sort your channels and messages
Click on the sorting icon. We recommend the following settings:
- Anzeige/View = Normal or Komprimiert/Condensed
- Sortieren nach/Sort by = Name for an alphanumerical order OR by Aktivität/Activity to see the channel with the newest messages on top
- Gruppieren nach/Group by:
- Favoriten/Favorites = true
- Typen/Types = true
After adjusting your settings as described above, the categories will be sorted as follows:
Teams (= usually your project(s))
(Temporary) Discussions
Channels
Direct messages
Tip: This order cannot be customized. By grouping by Ungelesen/Unread you can display all unread channels / discussions / direct messages on top as their own section. Feel free to try out which setting is the best fit for you!
How to use favorites to pin important chats
Mark important Teams, Channels, Discussions or Private Messages (e.g. infochat) as a Favorit/Favorite to also display them at the top as their own section.
Please note: Your favorites are automatically sorted by the same order you've set for the other categories (alphabetical / by Activity).
How to use Rocket.Chat on a daily basis
How to search for channels:
Channels with less importance can be easiest accessed by searching for them.
- Click on the search icon and type in the channel name
- Type in the name of the channel
- Select the right result to open the channel
Tip: You can always find all channels connected to a specific team by clicking on said team and then on the hashtag-sign on the right-hand side.
How to contact someone via direct messages:
- Click on the search icon
- Type in the name of the person
- Select the result to open a private chat
How to call someone via Rocket.Chat:
- Go to a direct message - chat you have with someone
- Click on the call icon on the upper right-hand side
- Choose if you want to activate your camera and microphone right away
- A 1:1 call will be started
Hold a group meeting via Rocket.Chat:
- Go to a group chat (= Team / Channel / Discussion)
- Click on the call icon on the upper right-hand side
- Choose if you want to activate your camera and microphone right away
- A group meeting will be started
How to use Rocket.Chat Apps
Use the Rocket.Chat Mobile App (iOS/Android) on your mobile device
- Download Rocket.Chat (Mobile App) from the App Store (Apple) / PlayStore (Android)
- Open the Mobile App
- Enter the server URL: rocket.yoummday.com
- Log in with your Rocket.Chat account (! not with your talent.yoummday credentials) OR use SSO
- In case you do not know your password, click on “forgot your password?”
- Enter your e-mail address (the private e-mail address with which you are registered on the talent-platform)
- You will receive a password reset button via e-mail
- Log into the app again, using your new password and private e-mail address - you will receive an authentication code via e-mail
- Follow the steps in "How to set up Rocket.Chat" to costumize the Rocket.Chat App to your individual needs
Please note: Your password is preset automatically. If you want to use the Mobile app you must reset your initial password OR use SSO.
! Make sure to choose a secure password, e.g.:
- at least 8 characters
- at least 1 uppercase letter
- at least 1 lowercase letter
- at least 1 number
- at least 1 special character
How to use the Rocket.Chat Desktop App on your computer
- Download the Rocket.Chat Desktop App
- Open the Desktop App
- Enter the Workspace URL: rocket.yoummday.com
- Login with your Rocket.Chat account (! not with your talent.yoummday credentials) OR use SSO
- In case you do not know your password, click on “forgot your password?”
- Enter e-mail address (for Talents: the private e-mail address with which you are registered on the yoummday-platform)
- You will receive a password reset button via e-mail
- Log into the app again, using your new password and private e-mail address - you will receive an authentication code via e-mail
- Follow the steps in "How to set up Rocket.Chat" to costumize the Rocket.Chat App to your individual needs
Please note: Your password is preset automatically. If you want to use the Desktop app you have to reset your initial password OR use SSO.
! Make sure to choose a secure password, e.g.:
- at least 8 characters
- at least 1 uppercase letter
- at least 1 lowercase letter
- at least 1 number
- at least 1 special character
Troubleshooting
If you’re experiencing any technical hiccups while using Rocket.Chat, like display errors, don’t worry! A simple first step is to clear your browser’s cache and cookies. This often helps resolve smaller issues. If you need a hand with that, you can find helpful instructions on how to delete this data right here for either Google Chrome or Microsoft Edge.
You will have to sporadically reauthenticate your Rocket.Chat session. This is no bug.
If you're having trouble seeing all the channels you expect or encounter any other issues while using Rocket.Chat, don’t hesitate to reach out to your TTL. They’re here to help and can verify your access to all channels as well as ensure that your settings are correct!