Please note: Since October 2025, stricter regulations for SEPA transfers apply. A payout is only possible if the bank details stored with us match the details registered with your bank 100% exactly.
For non-SEPA transfers, the requirements are not quite as strict, but incorrect information can still cause problems during the transfer process.
What do you need my bank details for?
Where can I enter my bank details?
How do I change the “Account holder” field?
When should I use the “Alternative account holder” field?
What should I pay attention to when entering the account holder/payee name?
Where do I enter my SWIFT/BIC, and what is it?
Where do I enter my account number?
What can I do if I do not know my IBAN/SWIFT/BIC?
What are SEPA and SWIFT transfers? Which one is used for me?
Can my payments be sent via PayPal, MoneyGram, Western Union, or another payment provider?
Can I use someone else's bank account?
Can I receive payments in a different currency?
What fees may apply before the payment reaches me?
What happens if my bank details are incorrect on the payout date?
Is an earlier payout possible?
What do you need my bank details for?
Providing your bank details is an important step in fully setting up your account.
We can only pay out your earnings on time if you have entered valid bank details. You are responsible for ensuring that your details are complete and accurate. If anything changes, please update the information in your account promptly.
Payments are always sent to the bank details stored in your account on the payout date. When updating information, please allow some buffer time. Changes made after the 16th of the month may not be processed by the system in time.
For account changes that should apply to the following month, please make them only after the 18th.
You can find payout dates in the article: "When will I receive a credit note and when will it be paid out?"
Please also review our Terms and Conditions for additional information about payout requirements.
Where can I enter my bank details?
You can view and edit your currently stored bank account information at any time in your account under: "Invoicing data & tax matters"
To access it, click your profile picture and select "Account":
Open "Invoicing & Tax matters":
Scroll down to find the bank details section and the "save" button to confirm any changes you have made.
How do I change the “Account holder” field?
This field is automatically filled with the first and last name you entered during registration.
If your name changes:
- Upload a valid ID document in your account.
- Contact the Talent Support to request an update of your data.
Please note that this process may take several days.
When should I use the “Alternative account holder” field?
According to our Terms and Conditions, you may use this field to enter:
- Your spouse's name.
- Your company name, if you have specified said account in your "Details of your self-employment" and have a separate business account.
- An alternative spelling of your own name if the spelling of your name in your Talent account differs from the spelling used by your bank.
Important: Anything entered here overrides the standard "Account holder" field.
Once this field contains information, only this value will be used for payouts!
If the information is incorrect, your bank may reject the transfer and return it to us.
What should I pay attention to when entering the account holder/payee name?
Your name must be written using Latin characters. Other alphabets (e.g. Cyrillic, Greek) with non-Latin letters cannot be processed by the system.
If your bank records use another alphabet, please ask your bank exactly how your name has to be converted into Latin characters.
Also pay attention to punctuation marks (such as periods), abbreviations and other special characters
Only you and your bank can verify the correct spelling!
We can only notify you if a error occurs during transfer.
Where do I enter my SWIFT/BIC, and what is it?
Enter your bank's SWIFT/BIC code in the designated field.
The SWIFT/BIC code is an internationally recognized identifier for banks. It is alphanumerical: This means, it contains letters as well as numerals.
"BIC" is short for "Bank Identifier Code", while "SWIFT" is short for "Society for Worldwide Interbank Financial Telecommunication".
The code helps identify the correct bank worldwide, especially during international transfers.
For banks participating in the IBAN system, the SWIFT/BIC can often be derived from the IBAN and may not always be required.
Providing a SWIFT/BIC code is mandatory if your bank cannot receive SEPA transfers.
A SWIFT/BIC code is not required for a SEPA transfer. However, if you enter a SWIFT code in your account, it will be taken into account - and may result in failed transfers if it is incorrect.
Where do I enter my account number?
Your account number can be entered in the very last field. By default, you will find a field to enter an IBAN here:
The IBAN (International Bank Account Number) is a standardized international bank account number designed to make international transfers easier and safer.
Your country does not use the IBAN system? Then simpy disable the IBAN option using the checkbox below the input field. You can than enter your regular account number and, if needed, a branch code as well.
We cannot be held responsible if incorrect information causes a payment to be sent to the wrong account. You, as a freelancer working with yoummday, are responsible for ensuring all your account details are correct - especially your bank details!
What can I do if I do not know my IBAN/SWIFT/BIC?
You can usually find your banking information in one of the following places:
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Bank statements
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Online banking
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Your bank card
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Your banking app
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Bank documents or letters you received from your bank
If you still cannot find the information, contact your bank directly.
What are SEPA and SWIFT transfers? Which one is used for me?
SEPA (Single Euro Payments Area) transfers are:
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Used for Euro transfers within Europe (36 countries)
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Fast (often same-day)
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Low-cost
For SEPA transfers, generally only account holder and IBAN are required.
However, if you do specify a SWIFT/BIC, it will still be taken into account during the transfer!
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Used for worldwide international bank transfers and available in different currencies
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Typically slower (up to two weeks in some cases)
- Can lead to higher transfer fees
For SWIFT transfers, all bank information must be provided, including SWIFT/BIC.
Account holder name and account number alone are not sufficient.
If your bank account is within the SEPA area, we will always use a SEPA transfer. Make sure your account is enabled to receive SEPA payments. If you are unsure, contact your bank to doublecheck.
If your bank account is outside the SEPA area, we will use a SWIFT transfer. Make sure that you have provided us with a valid SWIFT/BIC!
Can my payments be sent via PayPal, MoneyGram, Western Union, or another payment provider?
Unfortunately, this is not possible. Your bank account may be fully online, but has to be able to receive regular SEPA / SWIFT transfers via an account number.
Can I use someone else's bank account?
For your payout, you may use:
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Your own account
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Your spouse's account
- Your company account, if you have specified said account in your "Details of your self-employment"
You may not use:
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A friend's account
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An acquaintance's account
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Another family member's account (except your spouse)
This requirement is also stated in our Terms and Conditions.
To specify a different account holder, you can use the "alternative account holder" field.
Can I receive payments in a different currency?
Currently, payments are made in either: EUR (Euro) or USD (US Dollar).
The currency depends on the project you are working on and can not be chosen by you.
You can see the applicable currency in:
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Your project information
-
Your financial overview
Please ensure your bank account can receive payments in the relevant currency.
We are working on offering additional currencies and support for multiple bank accounts in the future.
What fees may apply before the payment reaches me?
We as a company do not charge transfer fees.
However, charges may be applied by:
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Your bank
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Our bank
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Intermediary banks involved in the transfer process
The amount can change and may depend on:
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Country
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The involved banking institutes
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The payment provider
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Currency
- The specific sum being transferred
Unfortunately, we have no control over these fees and can not provide you with any information on how high said fees will be.
You may be able to reduce or avoid them by choosing a different bank and discussing international transfer conditions directly with your bank. SEPA transfers generally result in the lowest fees.
All payouts are issued from the German Commerzbank.
Depending on when your account was created and your T&C, a cash discount (skonto) may apply to earnings from managed service projects.
For further information, check this article: Cash discount (Skonto) and platform fee - the most important information & questions
What happens if my bank details are incorrect on the payout date?
There are two general scenarios that can apply:
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Scenario 1: Necessary information is missing or a verification is not successful. The transfer cannot be issued at all.
You can immediately see that no outgoing payment appears in your financial overview.
This usually happens if a SWIFT/BIC is missing for a SWIFT transfer or the mandatory Verification of Payee (VoP) check included with each SWIFT transfer is unsucessful. - Scenario 2: The transfer was sucessfully issued but the data is incorrect.
Most commonly this happens during SWIFT transfers. You will see an outgoing sum in your finance movements, but whether it can be successfully credited to your bank account depends on your bank. In most cases the sum is directly returned to us.
How long this takes differs from case to case. As soon as the amount has been sent back to us, it will be automatically credited back to your balance. Please take into account, that transfer fees may have been deducted by the banks involved!
If returned funds are visible in your finances by the 16th of the month, they will usually be included in the next payout cycle.
Before the next payout attempt, please correct your bank details. In some cases, automatic payouts may be temporarily deactivated until the issue is resolved. If this happens, you will receive further instructions by email.
Tip: How can I check whether my bank details are correct?
Your bank is always the best source for verification of your data.
If your account is in the SEPA region, you can also use the "Verification of Payee" (VoP) feature:
- Start a transfer to yourself (or ask a friend to help).
- Enter the account holder name and IBAN.
- The bank will usually perform a recipient verification check.
The VoP is sucessful? Great! Use exactly the same spelling in your account.
The VoP is not successful? If it is only a small mistake, you might be provided with a suggestion of the correct spelling. Otherwise, review your banking records or contact your bank directly for assistance.
Is an earlier payout possible?
No, it is not possible to initiate a transfer earlier than the payout date specified in the Terms and Conditions. It does not matter whether the payout did not take place due to incorrect information or because your automatic withdrawal was disabled on the payout date.
It is also not possible to pay out amounts that have not yet been included in a credit note yet (i.e., earnings from the current month).