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How do I add my contact information and what is it used for?

During registration on the yoummday platform, you are asked to provide certain contact details. In this article, we explain which information we collect, why we need it, and how it helps us support you throughout your journey on the platform.

 

Click on the subsection that interests you to jump directly to it: 

What contact information does yoummday require from me?

Where can I add or update my contact information?

Why does yoummday need my contact information?

Is my contact information secure?

What happens if I do not provide this information?

 

 

What contact information does yoummday require from me?

Depending on your registration and onboarding status, we may collect the following information:

      • Full name
      • Email address
      • Phone number
      • Billing address
      • Work address
      • Preferred language(s)
 Please note that this is not an exhaustive list of all potentially required information. 

 

 Depending on the project, additional information may be required. You will always be informed transparently during recruitment or, at the latest, at the beginning of your training. 

 

 

 

Where can I add or update my contact information?

Most of this information is collected during the onboarding process. However, you can update your contact details later through the Talent Platform.

To do so:

  1. Click your profile picture in the upper-right corner.
  2. Select "Account."

image-png-May-08-2026-01-52-33-4978-PM

Under "Account Settings" you can find:
  • Email address
  • Phone number
  • Preferred language (platform language)
Under "Address(es)" you can find:
  • Your billing address
  • All your work addresses
Under "Billing & Tax Information" you can find:
  • Your name as it appears on invoices

Important Notes
  • If you change your billing address or name, you must first upload a new supporting document under "Documents" in your account and then contact Talent Support.
  • When adding a new work address, an address verification appointment is required before the address can be approved and activated.

 

 

Why does yoummday need my contact information?

1. To Create and Manage Your Account

Your email address and name are required to create your Talent account and provide secure access to the platform.

We also use your email address to:

  • Send important updates about your registration and onboarding
  • Share relevant information about projects and the platform
  • Help you reset your password if necessary

You can manage which emails you receive in the "Subscriptions" section of your profile.

    2. To contact you during recruitment and onboarding

    Your phone number allows our onboarding team to contact you if:

    • There are issues with your registration
    • Your onboarding appointment needs to be rescheduled
    • We want to support you during the onboarding and recruitment process

    In some cases, we may also contact you regarding project opportunities that match your profile.

    3. To verify your eligibility for projects

    Your billing and work addresses are required for legal and operational reasons.

    We use this information to:

    • Verify your residential and work location
    • Check whether you are eligible for specific projects
    • Ensure compliance with legal requirements and client policies

    Please note that some projects are only available in certain countries or regions.

    4. To Find Suitable Projects for You

    Your preferred language(s), experience, and contact details help us recommend projects that match your skills and availability.

    For example, if you speak German and live in the EU, we may inform you about projects specifically seeking German-speaking talents in that region.

     

    Is my contact information secure?

    Yes. Protecting your personal data is very important to us.

    Your information is processed securely and in accordance with applicable data protection regulations.

    We only collect the information necessary to:

    • Operate the platform
    • Support you during onboarding
    • Connect you with suitable project opportunities

    For more information, please refer to our
     Privacy Policy  

    You can also contact our Data Protection Team at:

    privacy@yoummday.com 

    datenschutz@yoummday.com .

    This knowledge base article is intended for informational purposes only and does not replace our Privacy Policy.

    In case of any discrepancies between this FAQ and the Privacy Policy, the information in the Privacy Policy takes precedence.

     

     

    What happens if I do not provide this information?

    Without certain contact details, it may not be possible to:

    • Complete your registration
    • Verify your account
    • Access certain projects on the platform

    Providing accurate and up-to-date contact information helps ensure a smooth onboarding experience and access to relevant project opportunities.